We have the capacity and resources to provide professional BPO services to your organisation.
Adopting to continuous transformation, maximising on the increase of the digital environment and human capital resources positions us as a reputable BPO provider with integrity and purpose to effectively manage our customer relations.
We are committed to your organisational strategy to meet your business objectives, improving quality services and reducing your operational costs.
Save on Costs – Gain On Productivity
Benefits of Outsourcing to Reliance International Limited
COST EFFECTIVE
- We have designed simple and negotiable cost-effective models of doing business to ensure your organisation will appreciate, enjoy and utilize.
We are compliant
- We always aim to carry out our business in full compliance with laws, regulations and best practice for our business principles, our services, our suppliers and our supply chain.
REDUCTION IN OPERATIONAL BURDENS
- Our support allows you to direct your time and effort to other corporate matters while maintaining a high level of oversight on the processes outsourced to us.
QUICKER TURN AROUND
- We assemble a team exclusively dedicated to your daily operational requirement to ensure quality goals are achieved in a timely manner.
EFFICIENCY
- Because business processes is our core business, we are well positioned to complete the work with greater accuracy, efficiency and speed.
TRANSPARENCY AND SECURITY
- Our business is built on quality and trust.We have a strong emphasis on service integrity, transparency and information security to safeguard your business and data.
LOCALITY AND ACCESSIBILITY
- We are a British registered company with our management based in the UK therefore where necessary, we are accessible in person for any planning or physical meetings.
RISK AWARENESS
- We mitigate possible challenges by addressing possible issues with our clients. We align our mitigation strategies with our core values to ensure any risk or drawbacks are attended to in a professional manner
Service Level Agreements (SLA)
- To maintain successful business relationships, we all need peace of mind.
- We use KPI’s as values to keep track and to meet defined SLA objectives.
- We work with our clients to establish and define a clear set of rules for the project requirement.