We exist to motivate
We exist to motivate and facilitate business process outsourcing for businesses in the UK and the US from our offshoring service center in Zimbabwe.
Our response to covid
In response to the ongoing impact of COVID-19, cost of living and cost of doing business, we support businesses to continue operations in a cost effective manner.
We are here for you
We are passionate to grow our support service solutions, delivering service excellence and creating business relationships that add value.
Mission
Our mission is to enhance the efficiency and productivity of our clients’ business processes, by providing flexible and cost effective customer service solutions that enable our clients to save on costs and gain on productivity.
Vision
To become a leading and distinguished provider of support service solutions, setting ourselves apart through exceptional services, unwavering commitment to our values, and a reputation for excellence. By achieving this, we aim to positively impact the businesses we serve and contribute to their growth and success.
Our Values
- Integrity
- Professionalism
- Teamwork
- Trust and Respect
- Accountability
- Transpanrency
We are committed to conducting our business affairs with honesty and in compliance with all applicable laws, rules, and regulations wherever we conduct business.
Greg Uzande | Chief Executive (UK|ZIM)
- Our objective is to increase the efficiency and productivity of our clients’ business processes, providing flexibility as an added value for greater and faster adaptation to changes in the business market.
Pauline Mbuse | HR | Talent Acquisition (ZIM)
- Our passionate and dedicated teams, in collaboration with like-minded leaders, are committed to ensuring your experience with us is nothing short of exceptional.
Bongani Mangena | Operations Director (ZIM)
- Partner with us to streamline your back office support and direct your focus on your core business while you maintain a high level of oversight on the services we provide.
Our commitment to you
- Specialized and dedicated professionals.
- Great expertise and experiences.
- Continuous training and improvements.
- Flexibility and reliability.
- Professionalism.
- Compliancy and Transparency.
WE ARE A CLIENT-CENTRIC BPO
We operate on a client-centric model where we prioritize our client's needs and preferences on each project. The support service agents we assign to your project will work as an extention of your business exclusively to ensure high product knowledge, to enhance your brand reputation and foster long-term customer loyalty.