“We select qualified Service Support Agents with university degrees tailored to match your project needs. Intergrated with ongoing training, our teams ensures seamless support, guaranteeing excellence in every assignment.”

Let’s connect and discuss how we can handle your back office support while you focus on driving your business growth!”

+44 (0)744 544 4585

+44 20 8175 4350 (UK ONLY)

greg@relianceil.com

+1 833 486 8800 (US ONLY)

Customer Service Agents

We understand the critical role exceptional customer service plays in building strong and lasting relationships with your clients. Our dedicated team of Customer Service Agents is meticulously trained to provide unparalleled support, handling inquiries, resolving issues, and delivering personalized assistance with professionalism and efficiency. By outsourcing your customer service needs to us, you can streamline operations, enhance customer satisfaction, and focus on core business activities, knowing that your customers are in capable hands.

Virtual Assistants

In today’s fast-paced business environment, staying organized and productive is essential for success. We offer Virtual Assistants who act as reliable extensions of your team, providing administrative support, managing schedules, handling correspondence, and tackling various tasks to help you optimize your workflow and maximize productivity. With our Virtual Assistants, you can delegate time-consuming administrative duties, gain valuable time for strategic initiatives, and achieve your business goals more efficiently.

Tech Support Agents

In an increasingly digital world, technical issues can disrupt operations and frustrate customers if not addressed promptly and effectively. Our Agents are proficient in diagnosing and resolving technical problems and providing comprehensive support. Whether it’s troubleshooting software issues, assisting with hardware setup, or resolving network connectivity issues, our skilled agents are equipped to ensure seamless operation and minimize downtime, enabling you to maintain productivity and uphold your reputation for reliability and excellence.

I.T. Specialists

Our teams of I.T. Specialists are dedicated to providing comprehensive solutions tailored to meet your technological needs. With expertise in system integration, cybersecurity, cloud services, software development, and technical support, we ensure smooth operations and optimal performance for your business. Whether you require seamless system integration, robust cybersecurity measures, cloud migration and optimization, custom software solutions, strategic technology guidance, or prompt technical support, our IT Experts are here to support you every step of the way. Harness the power of technology to propel your business forward with confidence and efficiency, knowing that our team is committed to your success.

“As we customize our solutions to fit each client’s unique needs, we’ll collaborate with you to pinpoint the service support that will provide the optimal experience for you and your customers.”

Digital

Perfect for customer services support response through digital solutions.

  • Email, webchat, social media

Voice/Phone

Perfect for customer services support response through our Voice/Phone solutions.

  • Voice calls & messaging

Virtual Assistant

Perfect for customer services support response through our Virtual solutions.

  • Online Virtual Assistant

Integrated

Perfect for customer services support response through our integrated solutions.

  • Digital
  • Voice/ Phone
  • Virtual Assistant

Our commitment to you

  • Specialized and dedicated professionals.
  • Great expertise and experiences.
  • Continuous training and improvements.
  • Flexibility and reliability.
  • Professionalism.
  • Compliancy and Transparency.

WE ARE A CLIENT-CENTRIC BPO

We operate on a client-centric model where we prioritize our client's needs and preferences on each project. The support service agents we assign to your project will work as an extention of your business exclusively to ensure high product knowledge, to enhance your brand reputation and foster long-term customer loyalty.

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